Token Transit Administration

Administration, Management, and Data

Easily Manage Your Fares and Collect Data

Token Transit provides you with all of your back office needs to view analytics, request fare modifications, send out rider alerts, manage discounts and promotional programs, and more.

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Back Office for Data Analytics

Token Transit’s Portal is an agency’s one-stop shop for sales, activation, and validation data. Use data to enhance transit planning projects and marketing strategies with easy to export data and visualizations.

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Hardware Management

Token Transit’s Portal is also an agency’s one-stop shop for hardware management. We make it easy for agencies to assign hardware and proactively identify hardware units that need attention.

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Graphic showing example Hardware Management screen that lists the validator ID, date installed, type of service, and confirmation button.

Fare Updates

Token Transit supports all types of fare structures, including those with different services, rider types, stops and stations, and origins/destinations. Making fare modifications, additions, or updates is fast and easy (typically implemented in less than one week). Fare Updates can go live immediately or be scheduled for a future date.

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Example fare update screen that has an "add new fare" button with options for: 1 ride, 1 day, 10 ride, 7 day, 31 day, annual, special event fares.

Fare Management

Token Transit is able to support your unique fare management needs, including:

Regional passes
Promotional fares
Special event fares
Discounted fares with eligibility requirements
Special services times or fare free days
Pass books

All while making it easy and straightforward for your riders.

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Mockup of a person holding a phone with the Token Transit app, with a "Special Event Pass" show in the My Passes screen.

Fare Capping

Ensure that riders never have to overpay for transit with fare capping. Token Transit’s Fare Capping always gives your riders the fare that is in their best financial interest.

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Fare Distribution

Whether your riders prefer the convenience of a mobile ticket or the familiarity of a physical pass, use Token Transit to make your fares easily accessible.

Fare Collection

We support fare collection for agencies of all types. Regardless of your agency's hardware setup, we can find a solution that fits your agency's unique fare collection needs.

Rider Enagagement and Support

Grow mobile ticketing adoption with field-tested marketing and engagements strategies, and support your riders onboard their journey.

Read how customer agencies are leveraging our technology to increase mobile fare adoption, lower cash collection, and promote Pass Programs to support community partners.