In general, partnership with Token Transit is one of the best decisions our agency has made in the past decade. Token Transit helps position Omnitrans as future-thinking when it comes to fare collection and customer experience.
I have had Token Transit for almost a year now. I use it everyday with no issues. Anybody using public transit should have this app.
I would highly recommend Token Transit to my peers because it's easier on the customer. It also cuts back on my paperwork. Mobile adoption is good for the rider and for ourselves.
I have a huge level of confidence for Token Transit to manage validators on the buses – it’s one less thing I have to manage as a manager. The team has shown me that they are a true partner in quality control, testing, project management, and making sure our riders’ needs are met.
With people increasingly using their smartphones to make retail purchases, we thought it only made sense to provide smartphone fare payment. Token has been with us every step of the way, working closely to address any and all issues and customer questions.
Finally an app that makes carrying cash for bus fare obsolete and allows passes purchased through an app. Long time coming, but great convenience!
