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Harford Transit LINKHarford County, MD |
You can pay your fare quickly and easily with your smartphone using the Token Transit app. Purchase passes to use immediately or store them for future rides. It’s simple to use and more convenient than cash. Here’s how it works in five easy steps.
Download "Token Transit" from Google Play (Android) or the App Store (iPhone). You can also text "TOKEN" to 41411 to receive a download link.
Purchase - Select the rider category and fare you want to purchase. Purchased passes are stored for later use.
Activate - When you are ready to ride, tap your pass to activate. All passes are stored in your Token Transit account.
Ride - Show the BBB Operator your digital ticket. You're good to go!
Fares
Do you qualify for reduced fares?
Anyone may purchase any fare listed above. However, the following fares can only be used by qualifying riders and may require ID to board.
| Name | Rider requirements |
|---|---|
| Disabled |
Must present a valid Disablility ID card.
You will need to show ID to board.
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| Senior |
Must be 60 years or older, or present a valid Medicare card.
You will need to show ID to board.
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| Mobility |
Provides curb-to-curb, in-county transportation to senior citizens and persons with disabilities for medical appointments, rides to senior centers and for general purposes. Advanced reservations are necessary. Appointments can be scheduled up to 90 days in advance.
You will need to show ID to board.
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Pass descriptions
Passes can be used at any time after purchase. Purchased passes are stored in the "Stored Passes" section of the app. The countdown does not begin until after the pass is first used. For more information on how to use the app, checkout our video tutorial
| Name | Description |
|---|---|
| 1 Ride Fixed Route | Valid for a single ride on the Fixed Route Service. Ticket will display for 15 minutes. Please only active just prior to boarding. |
| 12 Ride Fixed Route | Pack of 12 passes, each valid for 15 minutes after activation. Please only activate prior to boarding. |
| 1 Ride Medical/General | Valid for a single ride on Mobility Service to and from your destination. Ticket will display for 15 minutes. Please only activate prior to boarding. |
| 1 Ride Senior Centers | Valid for a single ride on Mobility Service to or from the Senior Center. Ticket will display for 15 minutes. Please only activate prior to boarding. |
Schedule
Contact Harford Transit LINK
FAQ
About Token Transit
What is Token Transit?
Token Transit is a mobile ticketing app that lets you pay for and ride public transit with your phone. We partner with transit agencies across the country to offer fare payment for your public transit agency in our app.
Can I use Token Transit?
Token Transit supports paying for public transit in dozens of public transit agencies across the country. Check the list of supported transit agencies in the Token Transit app for the latest agencies that support Token Transit.
App Questions
How do I know if my pass is active?
Active passes will be displayed under “passes in use,” which immediately appears when the Token Transit app is opened. They display a “time left” section with time remaining until the pass expires
What if my battery dies while my pass is active?
You are responsible for keeping your phone charged while using your pass. Refunds will not be issued if your phone’s battery dies while your pass is active.
When do I need an internet connection?
An internet connection is required in order to purchase your pass. An internet connection is also required to use your pass for the first time, and to refresh once each day if your pass is active for multiple days (e.g. monthly pass).
Can I see my expired passes?
Yes, you can view a log of your past actions by going to your Account Settings and selecting “History.” There will be a new entry every time you use a pass.
Lost Phone
What happens if I lose my phone?
Your passes and payment information are linked to the account associated with your phone number. They are not linked to your physical phone. Logging in with your phone number on a new device will restore your previous pass and payment information.
Your Account
How do I access my account?
Your account is tied to the phone number that you first used to log into the Token Transit app. You will receive an SMS message to verify your phone number when you log in.
How do I change my account phone number?
You cannot change your account phone number from within the Token Transit app. If you need to change the phone number of your account contact us.