Jackson County MTD
Jackson County, IL

Pay for Jackson County MTD passes using the Token Transit app. Token Transit is fast and convenient, getting you where you need to go with ease.

Learn More

Send a Pass

Token Transit Send a Pass is an online pass purchasing portal for Jackson County MTD. You can purchase a pass online and have it instantly sent to any phone number you choose. You can now instantly deliver transit passes for your friends and family.


Do you qualify for reduced fares?

Anyone may purchase any fare listed above. However, the following fares can only be used by qualifying riders and may require ID to board.

Name Rider requirements
Student Please be prepared to show a valid student ID card.
You will need to show ID to board.
Reduced Must be 60 years or older, or present a valid Medicare card. Personal aides ride free of charge, must be accompanying a person with a disability.
You will need to show ID to board.
Children (ages 6–14) Must be 6 -14 years old.
You will need to show ID to board.


Passes can be used at any time after purchase. Purchased passes are stored in the "Stored Passes" section of the app. The countdown does not begin until after the pass is first used. For more information on how to use the app, checkout our video tutorial.

Name Description
One-way Valid for a single ride. Ticket will display for 90 minutes.
10 Ride Pack of 10 passes, each valid for 90 minutes after first use.
30 Day Unlimited 30 day passes are valid for unlimited rides for 30 consecutive days after first use and expire at midnight on the 30th day.

Jackson County MTD Terms and Policies

Purchases made with Token Transit for Jackson County MTD are subject to Jackson County MTD terms and policies. For more information on these policies you made visit https://www.jcmtd.com/ or call +16185490304.

Frequently Asked Questions

I have a new phone number, how do I transfer my passes?

I have a new phone number, how do I transfer my passes?

If you have a new phone number and need your passes transferred from your old phone number, please submit a support request. Please provide your old and new phone numbers

I need help with an IEHP/Kern pass

Issues with free passes (Kern Health and IEHP)

Why was my account suspended?

Why was my account suspended?

I can't access my account

Low Battery
How do I access my account?

Your account is tied to the phone number that you first used to log into the Token Transit app. You will receive an SMS message to verify your phone number when you log in.

If you lost access to your phone number and would like to access previously purchased passes, contact us.

Contact Information

Contact Token Transit (start here)

Contact Us


If you need to contact Token Transit, you will receive the fastest response by submitting a request using the link below. Token Transit staff work quickly to ensure that your requests are responded to in a timely manner and that your concerns are addressed. 

Submit a support request

Alternative Support Channels

Token Transit responds fastest to requests submitted online. If you are unable to submit a request online, we also can be reached via email, SMS, and voicemail. It may take significantly longer to receive a response via these methods.


If you cannot submit a request via support request form, you can email Token Transit support at help@tokentransit.com. When you send an email, please include your name and the phone number that you've used to create your account. If you do not include this information we may not be able to address your issue.

For Transit Agencies

Information for our transit agency partners
Partner Agencies
Token Transit in Your Agency

About Token Transit

What is Token Transit?

Token Transit is a mobile ticketing app that lets you pay for and ride public transit with your phone. We partner with transit agencies across the country to offer fare payment for your public transit agency in our app.

With the Token Transit app, you purchase, activate and board using just your phone. All of your passes are stored in the cloud, and retrievable on any mobile device.

Install Token Transit
How do I ride with Token Transit?
Can I use Token Transit?

How to use the Token Transit app

How do I change my current agency?
Can I ride without an internet connection?
Can I connect, link, or use my existing bus pass with the Token Transit app and use it on my phone?
Is my phone supported?
How do I send passes to other accounts?
What services does the Token Transit app require?
Can multiple people board using a single phone?
When do I need an internet connection?
What if my battery dies while my pass is active?
How do I know if my pass is active?

Active passes will be displayed under “passes in use,” which immediately appears when the Token Transit app is opened. They display a “time left” section with time remaining until the pass expires. Passes that have not been activated yet will be displayed under “stored passes,” and can be stored as long as you like.

Can I see my expired passes?
How do I select my agency?
Can I use an existing pass I have with Token Transit?

Paying for Token Transit

How do I add a credit or debit card?
What payment methods are accepted?

Currently Token Transit accepts credit, debit or a prepaid debit cards as forms of payment as well as Apple Pay on iOS devices. We are looking into additional methods of letting users pay for the bus through our app. Contact us to let us know how you would like to pay.

We are a convenient alternative to existing forms of payment. If you do not have a credit or debit card you can always continue to use your current method to pay for transit fares.

Can I purchase reduced-price passes?
When will I be charged?
Is my card data secure?
How do I get a receipt?
Can I pay with cash?

Transit Agency Information

How do I contact my transit agency?

Please reach out directly to your transit agency if you have any questions or concerns regarding the agency and their service. Token Transit can help with your mobile passes and can help refer you to the transit agency for further assistance if you need.

Riding Public Transit

How do I plan a trip?

Token Transit recommends using the following mobile apps for trip planning:

Many other trip planning apps exist as well. For more information ask your transit agency about trip planning apps they recommend.

Where is my bus?

RTC Washoe (Reno, NV)

RTC New Fares (October 2018)

DART Beach Bus (Rehoboth Beach, DE)

Can I ride the Beach Bus with Token Transit?

Harford Transit LINK (Harford County, MD)

How can I purchase Disabled, Senior or Mobility passes?